At Allwood we are committed to protect your personal information (PI) and comply with the GDPR which takes effect from the 25th May 2018.
Allwood Architectural Joinery,
Phone: (057) 8663855, (057) 8663816
What we do (Our Services)?
Allwood Architectural Joinery is a family run company of twenty close-knit highly skilled craftsmen established in 1997, specialising in the design and manufacture of specialised joinery for hotels & bars and commercial fit outs. We create our designs to suit the projects of our clients and also work alongside architects making their complex designs a reality both visually and structurally. We also create individual bespoke furniture and architecturally designed pieces.
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
Cookies that we use
Cookies used by our service providers
Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
- https://support.google.com/chrome/answer/95647?hl=en (Chrome);
- https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);
- http://www.opera.com/help/tutorials/security/cookies/ (Opera);
- https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
- https://support.apple.com/kb/PH21411 (Safari);
- https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).
NOTE: Blocking all cookies will have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use all the features on our website.
How we use your personal data
In this Section we have set out:
- The general categories of personal data that we may process; (c) the purposes for which we may process personal data; and (d) the legal bases of the processing.
- We may process data about your use of our website (“usage data“). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.
- We may process information contained in any enquiry you submit to us regarding goods and/or services (“enquiry data“). The enquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you. The legal basis for this processing is consent.
- We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (“notification data“). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
- We may process information contained in or relating to any communication that you send to us (“correspondence data“). The correspondence data may include the communication content and metadata associated with the communication.Our website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users.
- Please do not supply any other person’s personal data to us, unless we prompt you to do so.
How long we retain your data?
If you contact us via our website, Allwood intend to keep this information for a period of 7 years from the date which you explicitly give us your consent to hold this information. Every individual has the right to withdraw this consent at any time and to have their personal data deleted as per GDPR legislation, i.e “The Right to be Forgotten”
Allwood will never send you any marketing emails, or newsletters. Allwood will only contact you using your personal information for the purpose of dealing with a direct query or relating to a service Allwood is providing to you.
Subject Access Requests
You have the right to a copy of all the information we hold about you. To obtain a copy, please submit this request in writing to Allwood. There is no charge for a copy of your data (as permitted by law). We aim to reply as promptly as we can and, in any case, within the legal maximum of 1 month. In order for us to process this request we will need verification of your identity. Your rights include the following as per Articles 15-21.
- Right of access. – You have the right to request a copy of the information Allwood holds about you
- Right of rectification – you have the right to correct any inaccurate personal data.
- Right to erasure – you have the “right to be forgotten” which allows for the right of the removal of data.
- Right to restriction of processing –the right to restrict processing of personal data.
- Right of portability – the right to request the porting of ones data to a new service provider.
- Right to object – you have the right to object to certain processing activities of the data controller.
Security of your personal information
Allwood takes the protection of any data which we process very seriously. Allwood use a variety of security measures and technologies to protect the confidentiality and security of personal information. Allwood has a zero tolerance policy when it comes to the misuse of customer or client information by any of our staff as we take our obligations to protect personal information very seriously. Any breach of this trust in relation to the confidentiality of information will be treated as serious misconduct and will lead to sanctions up to and including dismissal.
Where we store your personal data?
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
We use information held about you in the following ways:
- To carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us.
- To notify you about changes to our service, if necessary.
Last modified: 31/01/2019